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Resources: Individuals and Families At Risk

Violence or Abuse

A.C.T. Against Violence: was launched with the aim for it to be a one-stop information and help site regarding all forms of violence against women of all ages. It is a platform where we can help increase awareness on different forms of abuse, to connect to people who will need this information, and to advise our target audience on how to take precautions against violence. These aims form what we have coined ACT (Awareness, Connect, Take Precaution) and together they form the overarching objectives of this website

For more information, please go to

Children’s Wishing Well: Children’s Wishing Well is a non-profit organisation and registered charity which was founded in 2002. We provide a broad range of services for children and youth from low-income families nationwide. Our services support their current educational and daily living needs, and equip them with skills for their future, so as to build a strong foundation for them to contribute as useful members of society.

A: Blk 365 Clementi Ave 2, #01-503 Singapore 120365
T: 6777-0041

AWARE Women’s Helpline: Run by women, for women the AWARE Women’s Helpline provides assistance to callers with various concerns offering empathy, support, information and encouragement. You can also make an appointment to speak to a counsellor or lawyer and find out more about how the AWARE Women’s Care Centre can support you.

We offer support in English, Mandarin, Malay and Tamil. 1800 777 5555 from Monday – Friday, 10 a.m. – 6 p.m.

Big Love Child Protection Specialist Center works to help families with Child Protection concerns and helps families improve their functioning and resilience. Big Love has a child-centric and family focused approach providing targeted interventions, social work and educational outreach.

For general enquiries please contact Big Love Child Protection Specialist Center: 6445-0400 If you suspect or encounter child abuse, please contact the Child Protective Service Helpline (MSF): 1800-777-0000 or if the child is immedate danger please call 999.

Heart @ Fei Yue Child Protection Specialist Centre is a community social work agency that provides quality home-based services and support to families and children who face abuse or severe neglect at home. Members of the public can enquire to receive consultation or resources to help them or their families or people they may know who are facing child protection issues.

Please call 6819-9170, Mon-Fri 9:30am – 5.30pm.

Pave Integrated Services for Individual and Family Protection provides support to families and children subjected to violence and work to promote healthy relationships in society.

For more information please contact 6555-0390.

Project StART is a community-based agency that specializes in protection, safety planning and violence control planning in support of people affected by domestic violence. Project StART undertake complex and high-risk family violence intervention work, and advocate the protection of vulnerable persons experiencing family violence, physical abuse, emotional hurts and psychological threats:

Please call 6476-1482 for more information.

TRANS FAMILY SERVICES operates TRANS SAFE Centre which is a Family Violence Specialist Centre (FVSC). The TRANS SAFE Center works to promote safe relationships in families by providing help to victims of abuse, persons who abuse and their families who are affected by the abuse. They provide consultations face-to-face and over the phone for information about family violence, avenues of
help and available resources. Referrals to other community partners may be made where appropriate. TRANS SAFE Centre: 6449-9088.

Alzheimer’s Disease Association (ADA) works with a network of caregivers, professionals and community members to advocate for persons living with dementia to be integrated and accepted in the community and lead purposeful and meaningful lives. ADA provides counseling, support groups, caregiver training and workshops and runs dementia day care centers for persons with dementia.

ADA runs a Dementia Hotline, please call 6377 0700.

The Tsao Foundation is dedicated to transforming the experience of longevity for it to be an actualization of our full potential for growth, health and fulfillment in a society for all ages. The Foundation runs four initiatives, including Hua Mei Center for Successful Ageing (HMCSA) and Community for Successful Ageing (ComSA). From community development, senior empowerment, self-care training to enable better preparation for longevity to social care teams caring for elders with the most complex needs.

For more information please call 6593 9500 or visit their website

Other important phone numbers

The National Care Hotline:The 24/7 National CARE hotline has been set-up to offer support during COVID-19. If you need someone to talk to about the issues that weigh you down, such as COVID-19 and its impact on your personal and family lives, on your jobs and livelihoods, and your future, you may call the Hotline at 6202-6868. Trained officers will link you up with social service agencies and
specialised services if needed.

The Ministry of Health Hotline: Beware of scammers using automated voice calls or impersonating as MOH staff or contact tracing teams, asking users to provide personal information including financial details, or collect documents from the Ministry. You can, when in doubt, verify the authenticity of phone calls by calling MOH hotline at 1800-333-9999. It is a good practice to always verify the authenticity of instructions before offering any personal information.

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